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Our general sales conditions of stays

HOSSEGOR TRAVEL has all approvals and licenses to carry on business of travel agency:

The registered office and postal address: Attitude Glisse/Hossegor Travel  BP 67, 716 avenue de la grande dune 40150 Hossegor France.
Commercial desktop: Hossegor Travel, 555 quais de la pêcherie 40130 Capbreton.
EURL ATTITUDE GLISSE/HOSSEGOR TRAVEL: THE CAPITAL OF 7622.45 € The capitalof: 7622.45 €
THE MANAGER: JULIA Bruno.
SIRET: 410 610 232 00010.
APE Code: 7911Z.
ATOUT FRANCE TRAVEL LICENSE: IM 040 1000 10.
APST financial guarantee 100k: IM 040 1000 10.
INSURANCE RC pro: MMA.
AGREEMENT JEUNESSE ET DES SPORT: 04011 ET 0002.

The stay organized by HOSSEGOR TRAVEL been the subject of a residence contract between the two parties: those who participate and who organizes HOSSEGOR TRAVEL.

1 - INSCRIPTION

Registration for stay is done via the residence contract which includes all the services sold. Registration implies that the participant has read the Terms and Conditions and says subscribe. Registration becomes final only upon receipt by the HOSSEGOR TRAVEL residence contract duly signed by the participant or his representative with 30% deposit or total payment of stay (unless 30 days).

Upon receipt of the residence contract and the first payment, a booking confirmation will be sent by email or post. Upon payment of the balance, we will provide you an invoice.

2 - FEE BOOKING

Each participant pays surcharges apply subsistence expenses, fee booking (unless it is mentioned in the residence contract):

  • 45 €/booking (2 - 5 PERS)
  • 65 € / group booking (+ de 8 pers.)

3 - PRICES

All our prices are firm and final.

Given the fluctuations of VAT announced 2013 - 2014, our rates will be readjusted in though the residence contract was made before these changes and the stay takes place after the entry into force of these amendments. If the stay in place before these changes there will be no change price. HOSSEGOR TRAVEL reserves the possibility to reevaluate its prices within a period this minimum 2 months before the trip.

4 - PAYMENT TERMS

At the registration the participant must pay 30% deposit, unless one month of stay you will be paid the balance. The balance must be paid one month before the date of arrival.A trip not regulated within the deadline set may be canceled by HOSSEGOR TRAVEL; the deposit will not be refunded by HOSSEGOR TRAVEL.

All regulations (deposit and balance) can be settle by different solution of payment:

  • Bank transfer
  • Credit card (Visa, MasterCard)

Cash payments are accepted on arrival. (Deposit by credit card).

4.1 - PAYMENT TERMS BY BANK TRANSFER

All participants wishing to pay by bank transfer have the bank charges to pay.

4-2 PAYMENT BY CREDIT CARD

HOSSEGOR TRAVEL features a payment system VPC at the bank BNP and mutual credit. After receiving your signed residence contract and to guarantee confidentiality and security of your credit card, your travel consultant will only contact you by telephone to collect card numbers that will destroy after the transaction. A receipt will be sent by mail. Think never communicate by mail your credit card details.

5 - CANCELLATION

5.1 - BY THE PARTICIPANT

Various reasons may stop you from making your trip at the date that you have planned.

For cancellations:

  • More than 45 days before the date of arrival, will be retained 5% of the cost of the trip
  • Between 45 and 30 days before the start date will be retained 25% of the cost of trip
  • Between 30 days and more than 72 hours before the start date will be retained 50% of the cost of trip

Case of no show and/or the renunciation of stay equivalent to a cancellation will be retained 100% of total price

In case of cancellation after registration HOSSEGOR TRAVEL apply these cancellation policy for each stay.

For cancellation please inform us within at the best time and in writing (email or letter), We will draw on date of receipt for cancellation conditions.

5.2 - BY HOSSEGOR TRAVEL

In case of external events beyond our control and, HOSSEGOR TRAVEL undertakes to propose an equivalent benefit, if it is impossible we will refund of benefits not carried out.

6 - INSURANCE CANCEL (Optional)

Cancellation insurance is proposed to subscription and is not included in our packages (unless stated). The amount is 45 €/person/stay..

The participant can choose the subscription. (Franchise: 45 € / person / stay).

Cancellation insurance will cover you in the following circumstances:

  • Illnesses or accidents leading to the impossibility of stay participate (medical certificate),
  • Death or permanent disability,
  • Professional reason (proof of employer).

6.1 - INSURANCE AND ASSISTANCE REPATRIATION (optional)

The subscription is not included in our packages, the amount of 4% of the total stay.

The participant has the choice of subscribe.

7 - INSURANCE

As regards their own services, Hossegor Travel is insured by mutuelle Mans 34 sports boulevards 40,100 dax under N ° 01539550P.

7.1 - WARRANTIES

Your membership provides you the following guarantees:

  • For all civil liability risks because of injury or damage.

7.2 - FINACIAL GUARANTEES AND LICENSE:

HOSSEGOR TRAVEL accedes to the APST (professional association of TOURISM) under n ° IM040100010, 15 avenue Carnot 75017 PARIS, Hossegor travel have a financial guarantee of 100k €, guaranteeing the funds deposited for your stay during your registration. HOSSEGOR TRAVEL is registered in travel agents to atout France under N ° IM040100010. HOSSEGOR TRAVEL is registered to DDJS (direction youth and sports) under N ° 04011 AND 0002

8 - TOURIST TAX

Depending on the municipalities and the category of accommodations, the tax changes. All our residence contracts stay included the tax. This tax applies to all tourist stays throughout the year. Are exonerated: Children under 13 years old, student groups and stays young.

9 - OBLIGATION FROM PARTICIPANT IN A STAY WITH ACCOMMODATION - ACTIVITIES AND SERVICES

As part of a residence contract with accommodation, the participant will have complied enjoyment from the entry into the internal rules and conditions of the host.
In all cases participants will behave correctly with the neighborhood and not to harm its tranquility.
HOSSEGOR TRAVEL declines all liability related to vandalism or stolen committed by one participant during the trip against it will result in immediate excluded.
Any activities or services specified in the contract of trip are final in case of no show or cancel last minute by the customer (except on medical certificate), no refund will be made.
For accommodations with swimming pool, participants with minor children will be responsible for them and their unique under monitoring when the pool is not used Make sure to turn the alarm on or security system. In case of accident hossegor Travel disclaims itself from any liability for failure to comply with these rules and the proper use of the pool.

10 - HOSSEGOR TRAVEL OBLIGATIONS FOR ACCOMMODATION - ACTIVITIES AND SERVICES

HOSSEGOR TRAVEL will do everything to make you spend a pleasant holiday, all of our providers have been selected by their professionalism and the quality of their services. In case the provider can not ensuring its service, Hossegor Travel is committed to offering an equivalent service or proceeding with the reimbursement services canceled.

11 -TRIP 8 - 16 YEARS OLD

11.1 - ITEM 1

 

The stay organized and supervised by the team HOSSEGOR TRAVEL been the subject of a contract between three parties: parents because of their minor child, the organizer and the child involved TRIP. Reason of being of this contract is the participation and involvement of both the young life that the sports activities to ensure the success of your trip.

11.2 - ITEM 2

Hossegor Travel provides exclusive sports trips, this will be done complied with the rules for Occupational Health and daily life. These points are developed in our educational project.

11.3 - ITEM 3

HOSSEGOR TRAVEL must prohibit the sale and consumption of alcohol, tobacco and drugs, refer to sections 627 and 627.2 of the Code of public health. (HOSSEGOR TRAVEL reserves the right to exclude any young person does not respect these items before the end of their stay having informed parents and arranged his return.)

11.4 - ITEM 4

HOSSEGOR TRAVEL declines all liability relating to vandalism, deliberate destruction or theft committed by a minor child during the TRIP (same conditions exclusions than items N° 3 (above).